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Warning: preg_match(): Allocation of JIT memory failed, PCRE JIT will be disabled. This is likely caused by security restrictions. Either grant PHP permission to allocate executable memory, or set pcre.jit=0 in /home/y3gestaocom/public_html/wp-includes/load.php on line 46 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /home/y3gestaocom/public_html/wp-includes/load.php:46) in /home/y3gestaocom/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1893 {"id":989,"date":"2024-02-26T09:56:52","date_gmt":"2024-02-26T12:56:52","guid":{"rendered":"https:\/\/y3gestao.com.br\/?p=989"},"modified":"2024-02-26T09:56:54","modified_gmt":"2024-02-26T12:56:54","slug":"a-importancia-da-experiencia-do-cliente","status":"publish","type":"post","link":"https:\/\/y3gestao.com.br\/a-importancia-da-experiencia-do-cliente\/","title":{"rendered":"A import\u00e2ncia da experi\u00eancia do cliente"},"content":{"rendered":"\n

Por Joyce Brand\u00e3o<\/a><\/strong><\/p>\n\n\n\n

A jornada do cliente retrata o caminho que um consumidor percorre desde o primeiro momento de intera\u00e7\u00e3o com a empresa, no momento quando ele percebe uma necessidade, at\u00e9 a efetiva\u00e7\u00e3o da compra e, posteriormente, o suporte p\u00f3s-venda. Compreender essa jornada \u00e9 fundamental para direcionar o processo de vendas e proporcionar boas experi\u00eancias ao cliente em todas as intera\u00e7\u00f5es que ele far\u00e1 com o nosso time.<\/p>\n\n\n\n

Uma empresa focada na experi\u00eancia do cliente cria uma cultura organizacional voltada para atender e superar suas expectativas em todos os n\u00edveis. A integra\u00e7\u00e3o do processo que antecede as vendas com o time \u00e9 crucial para oferecer uma experi\u00eancia consistente e orientada para o cliente desde o seu primeiro contato conosco. Quando alinhados corretamente, esses elementos garantem n\u00e3o apenas a efic\u00e1cia na convers\u00e3o de vendas, mas tamb\u00e9m a satisfa\u00e7\u00e3o do cliente ao longo de todo o ciclo de relacionamento com a nossa empresa.<\/p>\n\n\n\n

Com mais de 12 anos de atua\u00e7\u00e3o no segmento de Telecom e uma busca constante pela entrega de solu\u00e7\u00f5es cada vez mais personalizadas, nos permitiram criar um modelo de neg\u00f3cio que imprime nosso DNA: o relacionamento com nossos clientes. Isso nos possibilita criar e implementar estrat\u00e9gias que se alinham perfeitamente aos objetivos espec\u00edficos de cada um.
<\/p>\n\n\n\n

A Y3 possui uma equipe especializada, pronta para atender suas necessidades, onde cada membro \u00e9 selecionado cuidadosamente n\u00e3o apenas por suas habilidades t\u00e9cnicas, mas tamb\u00e9m por sua paix\u00e3o pelo atendimento ao cliente. Cada membro da nossa equipe est\u00e1 empenhado em proporcionar uma experi\u00eancia que n\u00e3o apenas atenda, mas supere as expectativas dos nossos clientes. Estamos sempre dispon\u00edveis para ouvir, orientar e solucionar quaisquer d\u00favidas ou quest\u00f5es que possam surgir, no intuito de implementar melhorias que tornem nossa parceria e nossos servi\u00e7os ainda melhores.<\/p>\n\n\n\n

O segmento de Telecom vive em constante evolu\u00e7\u00e3o, e nosso compromisso com a excel\u00eancia nos leva a estar sempre \u00e0 frente das mudan\u00e7as. Nosso time est\u00e1 constantemente se atualizando e se adaptando \u00e0s novas tecnologias, tend\u00eancias e melhores pr\u00e1ticas do mercado, isso nos permite oferecer aos nossos clientes solu\u00e7\u00f5es inovadoras e eficazes.<\/p>\n\n\n\n

Dedique-se ao que realmente importa: seus clientes<\/strong>.
Seu neg\u00f3cio n\u00e3o \u00e9 telefonia, deixe isso com a gente.<\/strong><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"